TrustnGo

Privacy Policy

Article 1: Preamble

The purpose of this Privacy Policy is to inform users of the website:

  • How their personal data is collected. Personal data is considered to be any information that makes it possible to identify a user. This may include, but is not limited to: first and last names, age, postal or email address, location, or IP address;
  • The rights they have with regard to this data;
  • The person responsible for processing the personal data collected and processed;
  • The recipients of this personal data;
  • The website's policy regarding cookies.

This policy supplements the legal notices and the General Terms and Conditions of Use available to users at the following address: www.trustngo.tech

Article 2: Principles Relating to the Collection and Processing of Personal Data

In accordance with Article 5 of European Regulation 2016/679, personal data shall be:

  • Processed lawfully, fairly, and transparently in relation to the data subject;
  • Collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
  • Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;
  • Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay;
  • Kept in a form that permits identification of the data subjects for no longer than is necessary for the purposes for which the personal data is processed;
  • Processed in a manner that ensures appropriate security of the collected data, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organizational measures.

Processing shall be lawful only if, and to the extent that, at least one of the following conditions applies:

  • The data subject has given consent to the processing of their personal data for one or more specific purposes;
  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation to which the data controller is subject;
  • Processing is necessary to protect the vital interests of the data subject or of another natural person;
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller;
  • Processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Article 3: Personal Data Collected and Processed as Part of Browsing the Website

Article 3.1: Data Collected

The personal data collected as part of our activities is as follows:

  • First name, last name, email address, telephone number, company name, and job title.

The collection and processing of this data serves the following purpose(s):

  • Contract management, management of the TrustnGo service, and communication through the newsletter.

Article 3.2: Method of Data Collection

When you use our website, the following data is automatically collected:

  • Data transmitted by the browser.

Other personal data is collected when you perform the following operations on the platform:

  • When the user completes the contact or registration form: first name, last name, email address, telephone number, company name, and job title.

This data is retained by the data controller under reasonable security conditions for a period of 6 months from the end of the contractual relationship or the last contact.

The company may retain certain personal data beyond the periods stated above in order to fulfill its legal or regulatory obligations.

Article 3.3: Data Hosting

The website www.trustngo.tech is hosted:

  • By Vercel Inc. for the corporate website:
    • Address: 440 N. Barranca Ave #4133, Covina, California 91723, USA.

No data is transferred by TrustnGo S.A.S. to any third party other than the hosting services listed above.

Article 4: Data Controller and Data Protection Officer

Article 4.1: Data Controller

Personal data is collected by TrustnGo, a simplified joint-stock company (SAS) with share capital of €10,000, registered with the Bordeaux Trade and Companies Register (R.C.S.) under number 949 066 997, whose registered office is located at 20 rue Paule Marrot, Apt 129, 33300 Bordeaux, France, represented by Michael Grand, duly authorized for this purpose.

The data controller can be contacted as follows:

  • By mail at: 20 rue Paule Marrot, Apt 129, 33300 Bordeaux, France;
  • By telephone at: +33 6 67 44 01 93;
  • By email: contact@trustngo.tech.

Article 4.2: Data Protection Officer

The company's Data Protection Officer is Michael Grand. He can be contacted using the following details:

  • By mail at: 20 rue Paule Marrot, Apt 129, 33300 Bordeaux, France;
  • By telephone at: +33 6 67 44 01 93;
  • By email: contact@trustngo.tech.

If, after contacting us, you believe that your rights under applicable data protection and privacy laws have not been respected, you may submit a complaint to the CNIL.

Article 5: User Rights Regarding the Collection and Processing of Data

Any user whose personal data is processed may exercise the following rights, pursuant to European Regulation 2016/679 (GDPR) and the French Data Protection Act (Law No. 78-17 of January 6, 1978):

  • The right of access, rectification, and erasure of data (Articles 15, 16, and 17 of the GDPR);
  • The right to data portability (Article 20 of the GDPR);
  • The right to restriction of processing (Article 18 of the GDPR) and the right to object to processing (Article 21 of the GDPR);
  • The right not to be subject to a decision based solely on automated processing;
  • The right to determine what happens to their data after death;
  • The right to lodge a complaint with the competent supervisory authority (Article 77 of the GDPR).

To exercise your rights, please send your request by mail to TrustnGo, 20 rue Paule Marrot, Apt 129, 33300 Bordeaux, France, or by email to contact@trustngo.tech.

In order for the data controller to process the request, the user may be required to provide certain information, such as their first and last names, email address, and account, personal area, or subscriber number.

Visit cnil.fr for more information about your rights.

Article 6: Conditions for Amending the Privacy Policy

The publisher of the TrustnGo website reserves the right to amend this Privacy Policy at any time in order to ensure that it remains compliant with applicable law.

Any amendments shall have no impact on purchases previously made on the website, which remain subject to the policy in force at the time of purchase and accepted by the user when the purchase was validated.

Users are invited to review this policy each time they use our services, without the need for formal notification.

This policy, issued on March 27, 2024, was last updated on March 27, 2024.